> For the complete documentation index, see [llms.txt](https://help.isdown.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.isdown.app/plans-and-payments/custom-contracts-and-enterprise-payment-options.md).

# Custom Contracts and Enterprise Payment Options

If your company needs to use a **Purchase Order (PO), Custom Contract, or specific Documentation for procurement**, IsDown supports that on the **Enterprise plan.**&#x20;

This guide explains what’s available and how to get started, so your team can complete onboarding and payment with the right paperwork in place.

For **Pro, Premium, and Business** plans, the subscription is governed by IsDown’s standard [Terms of Service](https://isdown.app/terms) and [Privacy Policy](https://isdown.app/privacy). These terms are generally sufficient for most organizations and do not require additional documentation.

However, we know that some companies — especially larger ones — need more flexibility. This can include signing a custom contract, submitting specific documents, or using a purchase order.

These requests often require legal review and technical adjustments, and we can only support that level of customization on the **Enterprise** plan.

The Enterprise plan includes:

* Support for **custom contracts**
* **PO-based payments**
* **Higher limits** across the board
* Access to our **full-featured API**
* Options for **custom integrations** with your internal tools

We hope this helps explain why custom contracts are only available on the Enterprise plan.\
If you have any questions or need help, feel free to reach out at **<support@isdown.app>.**

We are always happy to help you.

***

**Related Articles**

* [**Paying for IsDown**](https://help.isdown.app/plans-and-payments/paying-for-isdown)
* [**Get Invoices via Email**](https://help.isdown.app/get-invoices-via-email)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.isdown.app/plans-and-payments/custom-contracts-and-enterprise-payment-options.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
