How to Set Up incident.io Integration

Integrate IsDown with incident.io to receive real-time alerts about third-party service outages directly within your incident management workflow.

1. Go to your incident.io Account

2. Select "Alerts" in the Sidebar and then the "Sources" tab.

3. Click "Connect an alert source"

4. Search for "http" and check the option. Choose a name, like "IsDown" and click Continue.

   
5. Grab the value from URL and the token after the string "Bearer".

6. Go to the IsDown account, in the "Alerts & Integration" section.

7. Fill the values of Webhook URL with the incident.io URL value, and the Token with the string after "Bearer"

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1. In IsDown, click Save Changes. After saved go back to the incident.io section (in IsDown) and click on the "Send test alert" button.

2. Go back to incident.io, and configure the fields against the information that goes in the payload that IsDown sends. Click "Save" in the end.

IsDown will now opening and closing alerts in incident.io. This will respect the notification settings that you've for each service.

Have questions? We're here to help—contact us via chat or email us at [email protected].

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