Setup Admin SSO

This is a tutorial for setting up SSO in IsDown for accessing the IsDown account.

Easily set up Single Sign-On (SSO) to securely access your IsDown account.

SSO is available only on Business and Enterprise plans.

To begin, you'll need to set up an SSO app in your Identity Provider (IdP). Here’s how for some popular providers:

• Okta – Step-by-step guide

• Azure AD – Step-by-step guide

• Google SSO – Step-by-step guide

• Other Providers? Contact Support for assistance.

Once you've created your SSO app, follow these steps to add it to your IsDown account:

1. Log in to your IsDown account.

2. Go to "Account Settings" in the sidebar.

3. In the "SSO" section, click "Edit" to configure your SSO settings.

If you need any help, please don't hesitate to contact us via chat or [e-mail].

After click "Edit" in the SSO section, fill in the required fields:

1. Domain - Enter the domain users will use to log in. Example: If your email is "[e-mail]", enter "yourcompany.com".

2. Identity Provider - It should be the value YOUR_DOMAIN that you set in the Reply URL in your SSO setup. We recommend it to be your domain instead of "." to be "-". E.g., isdown.app -> isdown-app. Example: https://isdown.app/users/auth/saml/{YOUR-DOMAIN}/callback

3. Issuer / Entity ID - Depends on the value you set in your setup, but if you follow our it should be "isdown"

4. IDP Certificate - Copy and paste all the text (SECRET) between BEGIN CERTIFICATE and END CERTIFICATE in the textarea, or if you open the metadata.xml generated, grab the value in the attribute X509Certificate.

5. IDP Sign In URL -> In the metadata.xml file in the attribute SingleSignOnService grab the value (URL) on the Location attribute.

If everything is correct after clicking "Save," you should be able to sign in via SSO.

Need help? Reach out via chat or email us at [e-mail]!

Here's our logo to add to your SSO applications.