How to Set Up Opsgenie Integration

Integrate IsDown with Opsgenie to receive real-time alerts about third-party service outages directly within your incident management workflow. This guide will walk you through the steps to configure.

1. After you sign in/sign up in IsDown, in the top bar menu, click "Alerts & Integrations".

2. Select "Add" on Opsgenie check box (Image 1) and inable the Integration (Image 2).

Image 1

Image 2

1. Next, go to Opsgenie to get the API Key

   1. Go the menu item "Teams"

   2. Choose or create the team you want the integration for

   3. In the sidebar click "Integrations"

   4. Top right corner, click the button "Add integration"

   5. Search for API and click the API type integration

   6. Give the integration a name (e.g., IsDown)

   7. Since we only need to create and update alerts, you can remove access to everything else in the Edit section.

      
2. Click the button "Turn on integration".

3. Copy the API key, head to the IsDown website, and add it to the form.

4. Choose the region where your Opsgenie instance is located: EU or US.

5. Click "Save Changes"

And it's done. Now, when an outage is open, we will create an alert in Opsgenie and close it when the vendor closes the status update.

Have questions? We're here to help—contact us via chat or email us at [email protected].

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