Setup Zendesk

  1. Go to your Zendesk Account

    1. Click on View Profile in the top right corner

    2. On the left sidebar, click "Manage in Admin Center"

    3. On the left sidebar, go to the group "Apps and Integrations" and click "Zendesk API"

    4. Enable "Token access" and create an API token. Please save it so you can use it further in the tutorial.

  2. Go to your IsDown account in Alerts & Integrations.

  3. Select Zendesk and fill in all the required fields.

    1. Workspace url. Grab the main URL from your Zendesk account.

    2. User Email

    3. API Key that you created in the first step

  4. Click Save on the top right corner

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