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How to monitor your Microsoft 365 instance

This feature is only available starting with the Business plan.

  1. Go to Azure Portal - App registrations

  2. Create a new registration

  3. Go to the API permissions menu

  4. Remove all default permissions

  5. Add new permission: Microsoft Graph -> Application permissions -> Add Permission "ServiceHealth.Read.All"

  6. Grant Admin Consent for [organization]

  7. Go back to the Overview page

  8. Click on "Add certificate or secret" -> New Client Secret -> Enter a description -> Choose an expiration (it should be as long as you will need it)

  9. Save the secret and copy the value.

  10. Return to IsDown and go to the "Alerts & Integrations" screen. Choose "Microsoft 365" integration.

  11. Enter your Tenant ID, Client ID, and Client Secret above. Click Save.

  12. Congratulations! You're all set. We've created a Private 3rd-Party Service that monitors your Microsoft 365 instance.

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