# IsDown ## Help Docs - [How can I try IsDown?](https://help.isdown.app/how-can-i-try-isdown.md) - [Introduction to IsDown](https://help.isdown.app/introduction-to-isdown.md): Learn how to use IsDown to monitor external services, set up real-time alerts, and keep your team informed. - [Create your Account](https://help.isdown.app/accounts/create-your-account.md): Learn how to create an IsDown account using your Google, Microsoft, or email credentials to start monitoring services and receiving alerts. - [How to Log In to Your Account](https://help.isdown.app/accounts/how-to-log-in-to-your-account.md) - [How to Reset Your Password](https://help.isdown.app/accounts/how-to-reset-your-password.md) - [How to delete your Account](https://help.isdown.app/accounts/how-to-delete-your-account.md) - [How to Get Started with IsDown](https://help.isdown.app/accounts/how-to-get-started-with-isdown.md) - [How to add a team member](https://help.isdown.app/accounts/how-to-add-a-team-member.md) - [How to remove a team member](https://help.isdown.app/accounts/how-to-remove-a-team-member.md) - [How to Set Up Single Sign-On (SSO)](https://help.isdown.app/accounts/how-to-set-up-single-sign-on-sso.md) - [Okta](https://help.isdown.app/accounts/how-to-set-up-single-sign-on-sso/okta.md) - [Azure AD](https://help.isdown.app/accounts/how-to-set-up-single-sign-on-sso/azure-ad.md): Instructions for setting up SSO in Azure AD - [Google SSO](https://help.isdown.app/accounts/how-to-set-up-single-sign-on-sso/google-sso.md): Instructions for setting up SSO in Google - [Enforce SSO Login](https://help.isdown.app/accounts/how-to-set-up-single-sign-on-sso/enforce-sso-login.md) - [How to setup Two-Factor Authentication (2FA)](https://help.isdown.app/accounts/how-to-setup-two-factor-authentication-2fa.md): Two-factor authentication (2FA) adds an extra layer of security to your account. In addition to your password, you will need a 6-digit code generated by a mobile app to log in. - [Troubleshoot 2FA](https://help.isdown.app/accounts/troubleshoot-2fa.md): If you encounter issues while setting up or using Two-Factor Authentication, please refer to the solutions below. - [How to Accept Invitation](https://help.isdown.app/accounts/how-to-accept-invitation.md) - [How to Monitor 3rd-party services](https://help.isdown.app/cloud-monitoring/how-to-monitor-3rd-party-services.md): Set up monitoring for external services with IsDown to get notified whenever they experience outages or disruptions. - [How to Stop Monitoring a 3rd-party service](https://help.isdown.app/cloud-monitoring/how-to-stop-monitoring-a-3rd-party-service.md): If you no longer need to monitor a specific external service, follow these steps to remove it from your IsDown dashboard. - [How to suggest a new 3rd-party service](https://help.isdown.app/cloud-monitoring/how-to-suggest-a-new-3rd-party-service.md) - [How to Filter Notification by Outage Severity](https://help.isdown.app/cloud-monitoring/how-to-filter-notification-by-outage-severity.md) - [How to Filter Outages by Specific Components](https://help.isdown.app/cloud-monitoring/how-to-filter-outages-by-specific-components.md): Customize your notifications to receive alerts only for outages affecting specific components of a service. - [Understanding Outage Severity Levels](https://help.isdown.app/cloud-monitoring/understanding-outage-severity-levels.md) - [How to add a website monitor](https://help.isdown.app/website-monitors/how-to-add-a-website-monitor.md): Keep track of your website and API performance by setting up monitoring in IsDown. - [How to remove a website monitor](https://help.isdown.app/website-monitors/how-to-remove-a-website-monitor.md): If you no longer need to monitor a specific website or API, you can easily remove it from your IsDown account. - [How to pause your website monitor](https://help.isdown.app/website-monitors/how-to-pause-your-website-monitor.md): If you need to temporarily stop monitoring a website or API, you can pause the monitor without deleting it. - [IsDownBot](https://help.isdown.app/website-monitors/isdownbot.md): IsDownBot is our monitoring bot that keeps a constant eye on your websites and APIs to make sure they're always up and running. - [Best Practices](https://help.isdown.app/website-monitors/best-practices.md): Website monitors validate real availability from a user perspective. - [How to Create Custom Services](https://help.isdown.app/custom-monitor/how-to-create-custom-services.md): Custom Services let you bring the systems you own into the same status view you already trust for third-party providers. - [How to Add an Incident](https://help.isdown.app/custom-monitor/how-to-add-an-incident.md): Log an incident any time a custom service experiences disruption. - [How to Update an Incident](https://help.isdown.app/custom-monitor/how-to-update-an-incident.md): Use incident updates to share new findings, mitigation steps, or final resolution—all without creating a separate incident. - [How to Delete Custom Service](https://help.isdown.app/custom-monitor/how-to-delete-custom-service.md): Delete a custom service only when you’re certain you no longer need its incident history or visibility on dashboards/status pages. - [Email](https://help.isdown.app/notifications/email.md): Get outages notifications on the email - [Slack](https://help.isdown.app/notifications/slack.md): Stay informed about service outages by integrating IsDown with Slack. This guide will walk you through the steps to configure Slack notifications for your monitored services. - [Notification Themes](https://help.isdown.app/notifications/slack/notification-themes.md) - [Google Chat](https://help.isdown.app/notifications/google-chat.md): Stay informed about service outages by integrating IsDown with Google Chat. This guide will walk you through the steps to configure Google Chat notifications for your monitored services. - [Microsoft Teams](https://help.isdown.app/notifications/microsoft-teams.md): This guide shows how to connect IsDown to Microsoft Teams using the Workflows app so that alerts appear in the channel you choose. - [Transitioning from Office 365 Connectors](https://help.isdown.app/notifications/microsoft-teams/transitioning-from-office-365-connectors.md): This guide shows how to migrate to a Workflow‑based integration in minutes. - [How to Set Up PagerDuty Integration](https://help.isdown.app/integrations/how-to-set-up-pagerduty-integration.md): Integrate IsDown with PagerDuty to receive real-time alerts about third-party service outages directly within your incident management workflow. This guide will walk you through the steps to configure - [How to Set Up Opsgenie Integration](https://help.isdown.app/integrations/how-to-set-up-opsgenie-integration.md): Integrate IsDown with Opsgenie to receive real-time alerts about third-party service outages directly within your incident management workflow. This guide will walk you through the steps to configure. - [How to Set Up FireHydrant Integration](https://help.isdown.app/integrations/how-to-set-up-firehydrant-integration.md): Integrate IsDown with FireHydrant to receive real-time alerts about third-party service outages directly within your incident management workflow. - [How to Set Up Rootly Integration](https://help.isdown.app/integrations/how-to-set-up-rootly-integration.md): Integrate IsDown with Rootly to receive real-time alerts about third-party service outages directly within your incident management workflow. - [How to Set Up incident.io Integration](https://help.isdown.app/integrations/how-to-set-up-incident.io-integration.md): Integrate IsDown with incident.io to receive real-time alerts about third-party service outages directly within your incident management workflow. - [How to Set Up Datadog Integration](https://help.isdown.app/integrations/how-to-set-up-datadog-integration.md) - [How to Create Custom Widgets in Datadog](https://help.isdown.app/integrations/how-to-set-up-datadog-integration/how-to-create-custom-widgets-in-datadog.md): Learn how to create and customize widgets in Datadog to visualize your monitoring data effectively. This guide walks you through the steps to set up custom widgets tailored to your needs. - [How to Set Up StatusHub Integration](https://help.isdown.app/integrations/how-to-set-up-statushub-integration.md): Integrate IsDown with StatusHub to automatically create and update incidents on your StatusHub page whenever monitored services experience downtime. - [How to Set Up Squadcast Integration](https://help.isdown.app/integrations/how-to-set-up-squadcast-integration.md): Integrate IsDown with Squadcast to receive real-time alerts about third-party service outages directly within your incident management workflow - [How to Set Up Zendesk Integration](https://help.isdown.app/integrations/how-to-set-up-zendesk-integration.md): Integrate IsDown with Zendesk to automatically create and update support tickets when third-party service outages occur, ensuring your support team stays informed and can respond promptly. - [How to Set Up Atlassian Statuspage Integration](https://help.isdown.app/integrations/how-to-set-up-atlassian-statuspage-integration.md): Integrate IsDown with Atlassian Statuspage to automatically update your public status page when third-party service outages occur, ensuring your users are informed in real-time. - [How to Set Up Grafana](https://help.isdown.app/integrations/how-to-set-up-grafana.md) - [MCP Server](https://help.isdown.app/integrations/mcp-server.md): Connect IsDown to AI assistants like Claude using the Model Context Protocol (MCP) - [How to share a Status Page](https://help.isdown.app/status-page/how-to-share-a-status-page.md): Share your IsDown status page with your team and stakeholders to provide real-time visibility into the status of your monitored services - [How to Customize a Status Page](https://help.isdown.app/status-page/how-to-customize-a-status-page.md): Customize your IsDown status page to reflect your brand identity and provide clear, real-time updates to your stakeholders. - [How to Remove IsDown Branding from Your Status Page](https://help.isdown.app/status-page/how-to-remove-isdown-branding-from-your-status-page.md): Customize your status page to reflect your brand by removing the default IsDown branding. - [How to Configure a Private Status Page](https://help.isdown.app/status-page/how-to-configure-a-private-status-page.md): IsDown offers multiple methods to restrict access to your status page, ensuring that only authorized individuals can view sensitive service information. - [How to Set a Friendly Name for Your Status Page](https://help.isdown.app/status-page/how-to-set-a-friendly-name-for-your-status-page.md): A friendly name is an easy-to-read URL identifier that helps share the status page with clients and teams. - [How to Add a Custom Domain to Your Status Page](https://help.isdown.app/status-page/how-to-add-a-custom-domain-to-your-status-page.md): This page describes how you can add your custom domain to your status page. Turn https://isdown.app/s/acme -> https://status.acme.com - [How to Enable Dark Mode on Page Load](https://help.isdown.app/status-page/how-to-enable-dark-mode-on-page-load.md): IsDown allows you to display your status page in Dark Mode by default, providing a sleek and modern appearance that can align with your brand's aesthetic. - [How to Set Up Single Sign-On (SSO) for Your Status Page](https://help.isdown.app/status-page/how-to-set-up-single-sign-on-sso-for-your-status-page.md): Enable Single Sign-On (SSO) on your status page to provide secure and streamlined access for your team members using your organization's identity provider. - [How to Enable Subscribers on Your Status Page](https://help.isdown.app/status-page/how-to-enable-subscribers-on-your-status-page.md): Enable subscribers on your status page to keep your users informed with real-time updates about service statuses and incidents. - [How to override a theme in a Status Page](https://help.isdown.app/status-page/how-to-override-a-theme-in-a-status-page.md) - [Best Practices](https://help.isdown.app/status-page/best-practices.md): Status pages are communication tools, not uptime dashboards. - [How to add a new Board](https://help.isdown.app/boards/how-to-add-a-new-board.md): Boards let you organize your monitoring by team, client, or project. Each board has its own dashboard, alerts, and status page. Use them to keep everything separate and easy to manage. - [How to Edit a Board Name](https://help.isdown.app/boards/how-to-edit-a-board-name.md) - [How to Delete a Board](https://help.isdown.app/boards/how-to-delete-a-board.md): Deleting a board permanently removes all associated monitors, status pages, and configurations. Only do this if you're sure the board is no longer needed. - [How to Update Your Board’s Time Zone](https://help.isdown.app/boards/how-to-update-your-boards-time-zone.md): Each board in IsDown can have its own time zone setting. This ensures that incident timestamps and notifications are shown in your local time. - [How to monitor your Microsoft 365 instance](https://help.isdown.app/private-status-ingestion/how-to-monitor-your-microsoft-365-instance.md) - [How to monitor your Zendesk instance](https://help.isdown.app/private-status-ingestion/how-to-monitor-your-zendesk-instance.md): With IsDown you're able to monitor your own Zendesk instance instead of the generic status page - [Which IsDown Plan Should I Choose?](https://help.isdown.app/plans-and-payments/which-isdown-plan-should-i-choose.md): Choosing the right plan depends on how many services you want to monitor, how many team members need access, and which notifications or integrations you require. - [How to Change Your IsDown Plan](https://help.isdown.app/plans-and-payments/how-to-change-your-isdown-plan.md): Changing your plan in IsDown is simple and flexible. You can upgrade immediately or schedule a downgrade for the end of your billing cycle. - [Paying for IsDown](https://help.isdown.app/plans-and-payments/paying-for-isdown.md): This article explains how to pay for your IsDown subscription, including which payment methods are accepted and what options are available if you're on an enterprise plan. - [Custom Contracts and Enterprise Payment Options](https://help.isdown.app/plans-and-payments/custom-contracts-and-enterprise-payment-options.md) - [Get Invoices via Email](https://help.isdown.app/get-invoices-via-email.md) - [Referral Program](https://help.isdown.app/other/referral-program.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. 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